Privacy Policy
Nudience respects your privacy.
This policy outlines how we collect, use, and protect your personal information when you visit our website or make a purchase.
What We Collect
When you interact with Nudience, we may collect personal information such as:
Information you provide
– Name
– Email address
– Phone number
– Billing and shipping address
– Payment details
Order information
– Products purchased
– Order history
– Customer support enquiries
Website and device information
– IP address
– Browser type and device
– Pages viewed and how you interact with our site
Optional information
– Preferences or responses (for example, through quizzes or product recommendations)
Why We Collect It
We collect your information to:
– process and deliver your orders
– communicate with you about your purchase
– provide customer support
– improve our website and customer experience
– send you updates, offers, and product information (if you’ve opted in)
– prevent fraud and ensure secure transactions
How Your Information Is Used
Your information is used only where necessary to operate Nudience and deliver our products and services.
This includes working with trusted providers for:
– website hosting and checkout
– payment processing
– order fulfilment and shipping
– email and SMS communications
– analytics and website performance
These providers only access the information required to perform their services.
Marketing & Communications
If you choose to receive updates from us, we may send you emails or SMS messages about products, offers, or reminders (such as abandoned cart notifications).
You can unsubscribe at any time by:
– clicking the unsubscribe link in emails
– replying STOP to SMS messages
Message and data rates may apply.
Cookies
We use cookies to improve your experience on our website.
Cookies help us:
– remember your preferences
– keep items in your cart
– understand how our site is used
You can manage or disable cookies through your browser settings, though this may affect how the site functions.
Sharing Your Information
We do not sell your personal information.
We may share your information with trusted third parties who help us operate our business (such as payment providers, delivery partners, and technology platforms).
In some cases, your information may be stored or processed outside New Zealand. Where this happens, we take reasonable steps to ensure it is handled securely and in line with applicable privacy laws.
Your Rights
You have the right to:
– access the personal information we hold about you
– request corrections if it’s inaccurate
– opt out of marketing communications
– request deletion of your personal information (where applicable)
To do this, contact us at hello@nudience.co.nz
Children
Our website is not intended for individuals under 18.
We do not knowingly collect personal information from children.
Data Retention
We keep your information only as long as necessary to:
– provide our services
– meet legal and regulatory requirements
– resolve disputes
Security
We take reasonable steps to protect your personal information from misuse, loss, or unauthorised access.
External Links
Our website may contain links to other websites.
We’re not responsible for their privacy practices.
Changes to This Policy
We may update this policy from time to time.
The latest version will always be available on our website.
Contact
If you have any questions, requests, or concerns, please contact us:
hello@nudience.co.nz
Last Updated
April 2026